Privacy Policy

1. Data Controller

Royal Road GmbH («FussMatt»)
Dübendorfstrasse 4
8051 Zürich, Schweiz
E-Mail: info@fussmatt.com

We take the protection of your personal data very seriously and comply with the Swiss Data Protection Act (DSG) as well as the EU General Data Protection Regulation (GDPR), insofar as it is applicable to us.

2. Collection and Processing of Personal Data

We collect personal data when you voluntarily provide it to us in the course of an order, contact request or registration. This includes:

• First and last name
• Email address
• Billing and shipping address
• Phone number (optional)
• Payment information (processed directly by the payment provider)

3. Purpose of Data Processing

We use your data exclusively for:

• Processing your orders and delivery
• Customer communication and support
• Invoicing
• Improving our website and services
• Compliance with legal obligations

4. Cookies

Our website uses cookies. These are small text files that are stored on your device.

Essential Cookies

These cookies are required for the operation of the website (e.g. shopping cart, language settings). They cannot be deactivated.

Analytics Cookies

With your consent, we use analytics cookies to understand and improve the use of our website. You can decline these cookies via our cookie banner.

5. Google Analytics

This website uses Google Analytics (Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland). Google Analytics uses cookies to analyse website usage. The information generated by the cookie is transmitted to and stored on a Google server.

IP Anonymisation: IP anonymisation is activated on this website. Your IP address is truncated before transmission.

Legal basis: Your consent (Art. 6(1)(a) GDPR / Art. 31(1) DSG).

6. Payment Providers

We use the following third-party providers for payment processing:

• Stripe (Stripe Payments Europe, Ltd.) – credit card payments
• PayPal (PayPal (Europe) S.à r.l. et Cie, S.C.A.) – PayPal payments

Your payment data is transmitted directly to the respective payment provider and processed in accordance with their privacy policies. We do not store any credit card numbers or bank details.

7. Data Sharing with Third Parties

We only share your personal data when this is necessary for the performance of a contract:

• Shipping carriers (DHL, DPD) for delivery
• Payment providers for payment processing
• Accountants / tax advisers for legally required bookkeeping

8. Data Security

We use appropriate technical and organisational security measures to protect your data against accidental or intentional manipulation, loss, destruction or access by unauthorised persons. Our website uses SSL encryption.

9. Your Rights

You have the right at any time to:

• Access your stored data
• Rectification of inaccurate data
• Erasure of your data
• Restriction of processing
• Data portability
• Object to data processing
• Withdraw your consent

Please send your requests to: info@fussmatt.com

You also have the right to lodge a complaint with the Swiss Federal Data Protection and Information Commissioner (FDPIC).

10. Retention Period

We store your data only for as long as is necessary to fulfil the respective purpose or as required by statutory retention obligations (usually 10 years under Swiss law).

11. Changes

We reserve the right to amend this privacy policy at any time. The current version is always available on our website.

Last updated: March 2026